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Irene Alexandrou is looking for a Customer Service job in Nicosia;Limassol, Cyprus.
May 2018 – Sales Representative
Royal Forex Ltd, - Nicosia
Built and maintained relationships with customers via phone
Actively engaged with new client leads and activated them as new clients
Maximised sales activity
Assisted clients with queries regarding trading
Determined customer needs by asking relevant questions and listening actively to the responses
Assisted clients with deposits/withdrawals
Achieved sales targets on a consistent basis outlined by Head of Sales
June 2017- Waitress (Ocean Basket Ltd , Strovolos Cyprus)
October 2017- Hostess (T.G.I Fridays, Strovolos, Cyprus
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Delivered quality service by providing a warm and welcoming environment.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Invetoried and restocked items throughout the day.
Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
Intern, 06/2016 to 09/2016
Czech Academy of Science: Institute of Microbiology ASCR – Prague
Assisted laboratory technician, learning how things are operated in a Laboratory of Fungal Genetics and Metabolism.
Helping with the purification and amplification of DNA, as well as dispensing or other basic duties.
Group interactions.
Voluntary Veterinary Assistant, 07/2013
VETERINARY CLINIC " George Vassiliou – Nicosia
Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Greeted customers entering the store to ascertain what each customer wanted or needed
Provided pet owners with excellent customer service and compassionate care for their pets
Bachelor of Science: Applied Biological Sciences, 2016
University Of Wolverhampton- School of Biology - Wolverhampton
High School Diploma: 2011
American Academy Nicosia - Nicosia
English
MS Windows proficient
Bilingual
Quick learner
Ability to motivate and energize a team
Excellent persuasion skills
Good listening and clear communication skills
Exceptional body language
Responsible attitude targeted at ensuring completion
Organizational skills of projects in a time efficient manner
Time Management
Fluent and confident English and Greek speaker, with excellent written English skills
Bachelor of Science: Applied Biological Sciences, 2016
University Of Wolverhampton- School of Biology - Wolverhampton
High School Diploma: 2011
American Academy Nicosia - Nicosia
English
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Theater
I am interested the cultural arts, particularly the performing arts. Having participated in various theater productions
throughout high school, creative thinking and problem solving has become a part of my daily life. Collaboration and
teamwork has taught me that in order to create a successful project one must be an active supporter of working with
and as a team.
Travelling
Within every country that I have visited in Europe and Africa, the challenge of communicating across foreign
languages has provided me the opportunity to broaden my language set skills and is particularly intriguing to me. I am
captivated by the art, music, and literature of other countries.
Christopher Mortakis (General Manager)
Ocean Basket Ltd
Shakolas Emporium Park,
Verginas 4, Annex 4
2034 Strovolos
Tel: 22673777
Yiannos Avram (General Manager)
T.G.I Fridays Ltd
Shakolas Emporium Park,
Verginas 3,
2025 Strovolos
Tel: 22815744