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On behalf of our Client, a CySEC licensed Investment Firm in Nicosia, GRS are currently seeking to recruit a multitasker to undertake the permanent role of IT Support Specialist. This is a great opportunity for someone with excellent technical knowledge of Microsoft programs and the desire to learn and develop to work within a dynamic, multicultural, and professional environment. If you are ready for the next step in your career, send us your CV today!
MAIN DUTIES AND RESPONSIBILITIES
- Provide prompt software, hardware support to end users in the Cyprus office. This consists of desktop/Printer/phone/dealer-board troubleshooting, along with prompt installation and prompt troubleshooting of a number of user’s applications.
- Works on office (including BCP site) IT infrastructure development and implementation.
- Mobile Email application setup and troubleshooting.
- Consultation and set up remote access to company network and informational resources.
- Liaise with the IT team in Head Office to provide a 'remote hands' service for any technical issue when required.
- PC preparing and configuring. Desk moves and WFH hardware arrangements.
- Support AV equipment and meeting room setup.
- Use in-house ticket system to create escalated tickets to HQ IT teams and follow until resolution.
- Cover helpdesk shifts within set timeframe (accumulated time shift covers the hours of between 8am – 9pm) with occasional weekend and out of hours work.
- Dependable to cover scheduled checks physically and maintain all relevant IT registers including hardware, asset tracking and software licenses.
CANDIDATE PROFILE
- University graduate in IT
- 2+ years of experience in a similar role
- Excellent command of written and spoken English. Fluency in Russian will be considered highly advantageous
- Ability to manage diverse workload and multi-task efficiently
- Efficient, punctual and dependable
- People oriented, effective communicator
COMPANY BENEFITS
- Our client offers an attractive remuneration package including discretionary bonus, provident fund and medical insurance.
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.
To apply for this position, please email your CV to Nikoletta Constantinou, nikoletta@grsrecruitment.com quoting the above job reference or call +357 25342720 for further information.