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Limassol
Our client a well established Insurance Company is looking to hire a person to fill the role of Quality Manager for their office based in Limassol.
The ideal candidate will be supervising a group of administrators supporting the successful delivery and maintenance of insurance products.
The key responsibilities include:
Defines quality procedures along with operating staff and ensures department specific processes and procedures are being followed across all departments.
Manages and coordinates all testing for new insurance products and insurance service changes.
Performs regular checks and audits of processes and procedures to ensure strict compliance with company’s quality standards
Reviews and updates internal control processes and procedures and participates in the design of robust regression testing processes.
Checks the transactions made by the department ensuring compliance with the quality standards set by the company.
Monitors and directs the performance of the quality management system, produces and interprets data, measures against set standards.
Collaborates closely with other divisions/ departments within the company to ensure processes and procedures are functioning properly, recommend changes when appropriate and instruct the implementation.
Provides training, tools and techniques to enable the staff to achieve quality standards.
Requirements, skills and attributes
Bachelor’s degree in Quality Assurance, Business Management or studies in a related field.
Minimum of 3 years of working experience in similar role.
Experience in supervising and managing teams will be considered as an advantage.
Excellent verbal and written communication skills in English and Greek.
Proficient with Microsoft Office (Excel, Word, Power Point etc.).
Ability to prioritize, work within a team and allocate tasks.
Excellent communication and interpersonal skills.
Leadership and performance management skills.
The company is offering a competitive salary based on qualifications and experience plus benefits